Customs Brokerage

At Freight On Board, Customs Brokerage is at the core of our business and is integral to everything we do.

Our team of Licensed Brokers and industry professionals will guide you through the complexities of customs and biosecurity (quarantine) formalities.

Whether you’re a first-time importer or an experienced international trader our team will make the clearance and delivery of your consignment seamless and simple.

Our industry leading fully integrated operations, accounting and clearance system enables us to have your shipment prepared and cleared in advance of arrival meaning that as soon as your shipment is made available in Australia, we can deliver your shipment to you in a timely manner.

Dealing with government departments and regulations can be a daunting experience for anyone and we’ll take on that load for you.

Through care and conversation, we’ll provide you with information and solutions to the vast array of complex issues that importers face in the ever-changing world of global trade.

We provide services that are designed to support you and your business, these include:

  • In-house Licensed Customs Brokers
  • Department of Agriculture and Water Resources (DAWR) Accredited Brokers
  • Import, Export and Global Trade Consultancy
  • Tariff Classification and Tariff Concession Order eligibility advice
  • Tariff Advance Ruling Applications
  • Tariff Concession Order Applications
  • Free Trade Agreement assessments and eligibility
  • Customs Valuation Advice
  • Dumping and Countervailing Advice
  • Duty Drawbacks and Refunds
  • Import GST advice including Deferral and Exemption eligibility
  • Cargo inspections, damage reports and claims
  • Independent audits
  • Tariff and valuation reviews and compliance assessments
  • Personal Effects